Confidently defining the information structure
In the initial stages of planning, we used card sorting to map all the services, groups and activities to define the information architecture and navigation structure. This approach helped us to base our design decisions on data, not guesswork.
Inclusive photography to represent community
Volunteers from the organisation participated in a fun photoshoot, and the portraits were then used throughout the website to add visual interest, show diversity and their welcoming community spirit.
Improving search for users
To help users find the many community groups and activities on offer at BCH, we designed a dedicated A-Z section that can be filtered by general categories such as age, gender and interest. This module also allowed them to communicate key information for the location, time and cost.
Delivering time-critical information when it's needed
As an essential service, BCH remained open during the recent pandemic, delivering key services and support to the community. As an ongoing client we continue to advise BCH on their digital communications, most recently creating an 'Alert' banner to help guide users to time-critical and important information.
I’m still loving our website. It’s working really well for us when communication is key.
Michael Geary | Chief Executive Officer
The Sixheads team are to be congratulated. With their assistance, we were able to analyse and structure our site to suit our diverse target audiences and complex service offering in a clear and concise format.
The Sixheads team are to be congratulated. With their assistance, we were able to analyse and structure our site to suit our diverse target audiences and complex service offering in a clear and concise format. The process was streamlined through clear communication, explanation and clear work flow objectives. We look forward to continuing our work with Sixheads and recommend them highly.